If the problem occurs with the file from another application, reinstall Acrobat Distiller. Then try to create a PDF file with Acrobat Distiller. If you can't create a PDF file from the new document, use a file from another application.Proceed to Troubleshoot Acrobat PDFMaker. If you can create a PDF file from the new document, the problem could be related to PDFMaker.Then try to create a PDF file from that document using the Adobe PDF printer and the Acrobat Distiller application: If the file doesn't indicate why Acrobat Distiller couldn't create the PDF file, create a Word document that contains only a few words.
For example, if the file lists a PostScript error, troubleshoot the error according to the recommendations in Troubleshoot PostScript Errors.
